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Sportsbook Wind-Down

FREQUENTLY ASKED QUESTIONS:
Applies to Pennsylvania

What is happening with this new Caesars App?
Caesars is launching a new app, Caesars Sportsbook & Casino on August 30th. Per Pennsylvania regulations, a company can have only 1 online sportsbook, so sports betting has been disabled on this Caesars Casino & Sportsbook app on August 29th.

Do I already have an account on the new Caesars Sportsbook app?
No, you will need to create a new account.

Is my Current Caesars Casino app linked to the new Caesars Sportsbook app?
This new app is not linked to your existing Caesars Casino app. They both earn Caesars Rewards Tier Credits, but the apps themselves are not linked together

Can I still bet on Sports on the Caesars Casino App?
As of 8/29, you will no longer be able to bet on sports on the existing Caesars Casino app. If you would like to continue to make sports bets within Caesars, you will need to download the new Caesars Sportsbook & Casino App.

What will happen to my existing bets on the Caesars Casino App?
All bets already made as of 8/29/2022 will continue to be live. If you have an active bet that results in a win, your winnings will be placed in your account in the normal manner.

How does this affect the casino on Caesars Casino?
Casino gaming and casino bonuses will still be live and will not change.

How does this affect my account?
Nothing about your account will change. You can withdraw deposit and withdraw funds as you normally would.

What will happen to my existing sportsbook bonus offers?
Sportsbook bonus offers on Caesars Casino will be converted to bonus cash with a 1 times (1x) playthrough requirement on any casino game

Will this affect my Caesars Casino New Jersey app?
There will be no changes to the Caesars Casino App in New Jersey.


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